FlyerTalk Forums - View Single Post - FAQ : Why can't I check in online? OLCI and boarding pass difficulties
Old Jun 25, 2019 | 4:35 am
  #189  
msm2000uk
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Originally Posted by Dougstar
Just to close this one as a data point - checked in OK at the airport once they had sorted missing passport information. No idea why as all info was on the booking. No upgrade,, CWS, so 11 hours in WTP. All OK in the end though. Thanks!
I had exactly the same situation last Friday, and was given the same reasoning at Check-In. My passport had failed a check, so I couldn't do OLCI.

As it happens, I was upgraded, but that only happened once I was in the lounge.

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