Originally Posted by
copperred
Some people certainly have a barrel of excuses available, but perhaps they do it for free.
Those are called 'apologists' and they can be found everywhere, not just on FT. They are usually very annoying and go lengths in an often unjustified attempt and effort to protect a product or company that they, for whatever reason, feel overly connected to to just too much sympathy for. They try to talk all that's wrong into right. Just don't feed these trolls.
Avoiding conflict is also very Scandinavian, which might also lead to such behavior. I personally believe that sometimes things just must be said, confronted or discussed in order to create awareness, remove (unspoken) frustrations or make general improvements. Hint: despite living in Scandinavia, I'm not Scandinavian.