Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,457
Before the garage pickup was made mandatory, it was an option in the app to save a few dollars. I actually liked it a lot. It seemed more civilized than dealing with curb traffic; the driver would park, you could load up bags at a normal pace, etc.
But when I got in Thursday night last week, it was apparently chaos. My driver called me and told me that he couldn't actually access the garage and the app was estimating a 15 minute wait to get in. So we ended up just meeting at the international terminal because it was hopeless otherwise.