FlyerTalk Forums - View Single Post - Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD
Old Jun 23, 2019, 5:38 am
  #1556  
Aventine
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Join Date: Mar 2013
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Originally Posted by helvetic
Don't think I ever followed up on my crappy experience here: I had emailed the GM to share my feedback. It took many follow ups to even get a response, which ended up being entirely lackluster. Zero recovery offered aside from a "next category upgrade" on my next visit. Haha… this is only useful because they don't upgrade people like they're supposed to 🙄.

Also a whole paragraph about how they have a zero tolerance policy on solicitation and work with the police and security guards to ensure it doesn't happen on property. How he can say that with a straight face when Spasso is well known to be a bar that offers working girls beats me… e.g. https://www.theflyingdandy.com/listi...-club-bangkok/

So basically, a whole lot of nothing. Truly one of the worst hotels in Bangkok.
At least PH offered me a suite upgrade next stay (that will never happen).
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