FlyerTalk Forums - View Single Post - LH rebooking rules for irrops (UA award ticket)

Jun 23, 2019 | 5:28 am

#6

NewbieRunner

Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)

Join Date: Jun 2005

Location: 150km from MAN

Programs: LH SEN** HH Diamond

Posts: 30,426

The phone agent was wrong. Once you started the booked itinerary LH is responsible for rebooking the OP. LH should also pay for hotel accommodation and meals in FRA. If you haven’t been given hotel and meal vouchers send receipts to LH for reimbursement. Depending on the reason for the delay you may be eligible for EC261/2004 compensation.

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