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Thread: Partial ticket refund--what price?
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Old Jun 23, 2019 | 1:56 am
  #8  
bearchemist
 
Join Date: Jan 2019
Posts: 127
Originally Posted by username
I am curious what the fare calculation on OP's ticket says and if they will go by that.

As far as EU261, my understanding is:

1 - they need to take care of you
2 - you are not entitled to compensation if they take care of you
3 - you might be entitled to compensation if they don't take care of you

So, if you can't get through on the phone and take care of things yourself, I am not sure how that would work.
My understanding is, EU 261 also applies to ex-EU flight operated by non-EU carriers (so BR CDG-TPE, AMS-BKK, etc.). For type 3 flight (> 3,500 km), the passenger is entitled to 600 euro cash compensation if the arrival at the final destination was delayed for more than 4 hours. This is much more than the 250 USD given on EVA's website.
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