FlyerTalk Forums - View Single Post - Unacceptable Experience with British Airways in WTP
Old Jun 21, 2019, 3:34 pm
  #64  
krispy84
 
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,754
Originally Posted by corporate-wage-slave
The problem that seems to arise is whether a WTP product is seen as Economy Plus or Business Minus, this was part of the OP's decision tree, and airlines generally try to blur that line in terms of marketing, Virgin Atlantic particularly so but with a product that is stronger than most. Broadly if the mindset is "this is an economy product with the worst aspects of economy remediated" then I think one is nearer the mark, so bigger seat, more leg room, more overhead locker space, slightly better food and drink (ie Prosecco), better power options, one extra checked bag and slightly larger IFE screen. BA's specific problem - though other airlines have it too - is the big equipment variations (with about 5 gradations) within that context, but the USP above still apply.
👍 Stated more eloquently than I could manage.
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