Hope you realize that Flying for Fun had at least 1 night as an award stay that cost them 12K, I assume the 12K (36K MR) that FfF got from MR was a refund of their pts that they used and it wasnt any Compensation. I believe you arent on an award stay thats why you got nada, had FfF been n arev stay as well they too would have gotten nada

As you posted above the options are usually a full refund of $$ or Pts or both (no compensation) or if the Hotel agrees ( many dont) that you can keep the res as is but get no benefits of any kind, over the years theres been tons of folks that got no options and instead got a full refund of what they paid as tghe hotel didnt want to honor the reses for any number of reasons, so to an extent you are already 1 up as the hotel could have said no reses would be honored and thusly youd be forced to CX the whole trip or payup for whatever hotel is still available