Originally Posted by
CXCPA
I am trying to look for JL723 from NRT to KUL on Apr 19 for J. Can see on QF and CX available but for AS its always Coach only. I wonder why. Not entirely on JL, but I am also open to try for CX using AS miles. Is Intra Asia with transit say TYO-HKG-SIN not a legal route under AS rules for CX without a stopover? There was once I saw an opening in CX side, but I called AS they said dont have. Now its gone.
The April 19th NRT-KUL flight in J on JL is not available when using a US Point of Sale (POS) and that is what Alaska uses to issue tickets which is why you cannot find availability through AS. I have found a workaround for you though. Search for and book online DEL-KUL on April 18. AS will find a JL itinerary that includes DEL-NRT on April 18 connecting to NRT-KUL (in J) on April 19 (the flight you want). Then call in within 24 hours for a free change to drop the DEL-NRT segment and you end up with NRT-KUL in J on April 19. BOOM! You want to call AS during the day when their regular partner agents are working to drop the DEL-NRT segment. Calling in the middle of the night you might not get a knowledgeable enough agent.