FlyerTalk Forums - View Single Post - Operational Upgrades (op up) - all about and "I got one" (consolidated)
Old Jun 20, 2019, 5:15 pm
  #122  
shaddie
 
Join Date: Nov 2009
Location: DFW
Posts: 270
Originally Posted by travelling companion
Very interesting experience receiving my first operational upgrade yesterday from SBA-DFW. I boarded the plane with my fiancee and we got to our seats and they were taken by another couple. The woman sitting in our seats had just had a major surgery on her leg so the FA allowed her to sit in our bulkhead main cabin extra seats. We asked the FA where we should sit and she said she would upgrade us to first class. I really appreciated it since it is about a three hour flight on a CRJ-900.
That is horrible.you need to write and ask for compensation.😂
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