FlyerTalk Forums - View Single Post - Deterioration of treatment of elites during irregular operations?
Old Jun 20, 2019 | 4:41 am
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teemuflyer
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Originally Posted by saunders111
Yes, I agree that the AC is a great resource. I did make use of it (you might remember my recent post about AA meal vouchers not being accepted at the AC). But in this case even the AAngels were unfortunately not a lot of help, although they certainly were positive and proactive. Whatever cultural disease is infecting the rest of AA's employees does not seem to have reached the Admirals Clubs, as far as I have seen.

saunders111
I think the AC folks, for the most part try to be as helpful as possible, but I suspect they are hampered by the new(ish) Qik interface vs. direct access to Sabre.

Agents incl. Premium go to QIK over Sabre PSS Q1 2017, Restricting Services
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