FlyerTalk Forums - View Single Post - Unacceptable Experience with British Airways in WTP
Old Jun 20, 2019 | 2:40 am
  #3  
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This largely is about the gap between the A380, B787, A350 and ten-a-side 777 versus the other 777s . 747s are a more complex case. Unfortunately you have experienced the two extremes, which is perhaps a known issue in this forum, but not more generally. BA is on a refurbish programme for much of the fleet, but these old WTP seats will be around for a few more years.

By all means complain to Customer Relations but the best idea is to select future WTP seats based on aircraft type.
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