Originally Posted by ftcom

I was booked on YEG-YYZ-LGA starting just after midnight MDT and arriving in NYC at 9am EDT.

I had a business seat purchased on a 787-8 for the YEG-YYZ leg, so I could get some proper sleep. The 787-8 has nice business class seats that can let you get some good rest. The YYZ-LGA leg I just stayed with Econ since it's an hour flight from 8am-9am so really, who cares.

However, the YEG-YYZ leg was delayed to a 2am departure, arriving in Toronto at something ridiculous like 7:55am, meaning I would miss my 8am flight out to LGA. I called up Altitude VIP 75k and had them move me to an earlier flight so I could make my connection.

They did the change and then as I board, I realize, oh god, it's an A320. The business class was so uncomfortable compared to what I would have had on the 787-8.
Has anyone ever received a credit or partial refund for this kind of switch? It just seems bogus. I wouldn't have bothered paying for the business upgrade for the first leg if it was an A320.

Any advice or similar stories would be much appreciated