Originally Posted by
troyb
Interesting. I did a points advance reservation at a St Regis property for next year, back before the devaluation. The booking was for five nights, 240k points, I had the reservation but no points were withdrawn....at least until the past few days. Checking my account this morning, it looks like there were 340k points withdrawn in relation to that reservation....
That's sop. Call Bonvoy and they can credit 100K back. Unfortunately, you may need to call a few times. Bonvoy is full of uninformed agents making up excuses instead of fixing issues.
