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Why does BA take £15 to cancel a booking?
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Jun 17, 2019, 1:41 am
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fruitcage
Join Date: Apr 2017
Programs: BA Silver
Posts: 1,382
BA also lost the ability to sell the seat to someone else while the OP was holding it. A percentage of cancelled bookings must result in the seat not being re-sold and so cost BA revenue.
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fruitcage
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