Originally Posted by Pianoman109876

Update - when I purchased the ticket and called in, the agent was insistent that what I was "REALLY" doing was trying to switch to a different itinerary requiring her to reprice the ticket. It went like this...

Pianoman: "Hi, I'm currently booked on DL XXXX and would like to switch to DL YYYY. I'm seeing open seats in FC on DL YYYY so I'd like to SDC."

Agent: "I see you are within the 24-hour cancelation window, I can cancel the ticket and I can price out DL YYYY for you."

Pianoman: "No ma'am, I'd like to SDC on the flight."

Agent: "Well, you're within the 24-hour cancelation window, so this way you wouldn't have to pay the $75 change fee (she also missed that I'm a Platinum apparently)"

Pianoman: "Ma'am, I wouldn't have to pay the change fee, because I am a Platinum. Also, if I purchased that flight, it would be $1000 more."

Agent: "Well, I can't let you SDC to it because it's in a different fare class."

Pianoman (becoming angry): "Ma'am, I KNOW it is in a different fare class. But since it is a SDC into FC, there only needs to be seats available. A FC SDC doesn't require same fare class."

Agent: "I am unable to help you."

Pianoman: "Let me speak to a supervisor."

Agent: "We are experiencing higher than normal call volume - it will be a while and they will just tell you what I told you."

Pianoman: *HUCA*, immediately gets through and finds another agent to do it.

*SIGH*