Originally Posted by
napapiiri
One happy Lumo
Not only does the plane wait for me but I don’t even have to run through the terminal.
This is exactly the kind of service that a Lumo deserves, and I'm happy AY provides it. ^
Back in the mid-1990s, I was flying HEL-BRU-LIS with AY and SN, which at that time was still Sabena. Tight connection at BRU, no status. I don't think status even existed. But when we walked down the steps of our AY plane, there was a driver waiting for us with a sign saying Lisbon. He took us in a private van to some small container-like building on the tarmac where we entered, showed our passports and walked through customs to find the same driver waiting for us at the exit, from where he took us directly to our next plane. All this was very unexpected, but we of course appreciated it greatly. I've never experienced anything like that ever since.