Originally Posted by
MSPeconomist
Long time lurker....blah blah ;-)
Originally Posted by
rucksack
I guess I’m not the only one who thought it was silly
Any idea when this change takes effect?
Yes! If I remember correctly, they told us Alaska already does something similar and they’ve received positive feedback from it. It’s one of those ideas that just makes sense. Should be live with the next release of the software gate agents/ticketing agents use by the end of June - (I think)!