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Thread: Booking confirmation states “upgraded to premium economy cabin”
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Old Jun 15, 2019 | 9:29 am
  #9  
ffsim
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Originally Posted by Stranger
I have not seen a case where this message shows if P is indeed available.
That's exactly the scenario I'm describing. P was available on all 4 segments (availability unchanged when the segments were "married"), no warning on the website, yet 1 section ends up booked in M on the itinerary.

Clearly a bug during the booking process which was promptly corrected by a competent agent. On the first try.
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