Originally Posted by
chebert999
I would try to change the seat online to see where I'm seating. If you get to the seat map and PE is not available, just don't do anything and exit. If it's available to choose then you're upgraded.
Good advice, I'd do this first. If you get a PY seat map, congrats. If not, well, welcome to AC IT.
For anyone else reading,
check your itineraries carefully because this kind of website / booking mixup cuts both ways. I bought a multi-segment "lowest business" class ticket recently and was given an economy seat on one of the legs. All segments were in "
Business Class (lowest) P" except for one which was in "
Business Class (lowest) M". Attempting to select a seat on this segment brought me to the economy seat map.
The reason provided on my itinerary receipt was: "
Business Class is not available or not offered on flight ACxxxx. You will be seated in Economy class." Except, business class was both available and offered on that flight. An agent quickly confirmed that the right fare class was available and fixed the ticket for me, but I can imagine pushback had such an error gone unnoticed long enough for availability to disappear in the required fare class.
Bank errors are not always in your favour
