FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
I don't really understand what the big uproar is about. DL is certainly not flawless in any way and seems to have offered a pretty poor experience in this instance. That may not always be the case, however the reality remains that it can be from time to time. IMO B6 offers a more consistent experience with a better seat assuming you can snag the throne seat (Mint Suite or whatever they call it).