Recent (but not new) Increase in "Slow-Walking the Logbook"
The last 6 flights I have taken on a 787 (-9 out of DFW and LAX, -8 out of ORD) have been delayed at least two hours each, two up to six hours, by what the pilot describes as the mechanics taking a very long time to deliver paperwork on a relatively unimportant and MEL-able item.
I get it, the mechanics are trying to make a point. I even, in principle, agree with them. However, at the end of the day, the actions don't hurt AA - most people on the plane don't know their cause, and nobody is seriously "never flying AA again" because of a MX delay. The company doesn't get hurt, management doesn't get hurt, the customer gets hurt.
Is this behavior I can expect to continue? I have 11 787 flights coming up in the next month. It feels like they are focusing on this fleet because it is the most high-profile. It burns few domestic customers but really throws international for a loop. However, nothing beats it in front for a comfortable ride. Or, in the case of 2543 today, the opportunity to watch Captain Marvel twice without having yet left the gate (and no, because I know someone will ask, no PDBs have been offered, although we were given the opportunity to deplane).
Last edited by AA2070; Jun 14, 2019 at 5:48 pm
Reason: spelling