Originally Posted by
no1cub17
I'm still confused as to what the issue was with the infant ticket. OP, did AA tell you any more about this? I'm going to guess they just blamed travelocity. Sounds like if you could have checked in normally, you could've entirely avoided this brouhaha. Lesson learned though, always keep some formula and diapers in your personal item!
that was my personal item! we had no other carry on! we had one roller bag and one stroller. the only option was to carry that stuff on our laps..
about the ticketing issue they didnt blame anyone but they kept saying it was ticketed incorrectly. and the frustrating part is he said he fixed the return ticket as well and then i called AA while in spain to make sure the issue was resolved; they assured me it was, however when i got to madrid airport we had the same issue. i anticipated that so we arrived 3 hours early so wasn't a huge issue.