FlyerTalk Forums - View Single Post - Rubbish service from BA returns as usual
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Old Jun 14, 2019 | 5:54 am
  #36  
Dambus
20 Years on Site
 
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
Surely it is possible to track back to the specific individual agent who make the change? Aren’t res changes tagged with an ID?

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