Originally Posted by
flyerCO
I gave DL a call and asked on Twitter. We're both right and both wrong. Compensation is not due, however the difference in fare is due. No $200 voucher, but they will offer a refund of fare difference. Agent said it was something they get questioned on a good bit. Both agents said the wording could be better (which I agree with).
CoC says nothing about compensation, just partial refund. Which is what many of us have been pointing out.
Involuntary downgrade = $200 + partial refund (fare difference)
Voluntary downgrade = partial refund (fare difference)
(Of course, is any downgrade truly involuntary, since you can always demand they put you in F on a later flight, just making the "acceptance" of coach on the correct flight technically voluntary, but I digress).