Originally Posted by
fassy
Not sure where you see 400 EUR change fee? Just did a dummy booking ARN-EWR-ARN and the rebooking fees are 140 EUR:
For Go Pro, rebooking and refund is free of a fee (besides a phone service fee if you have to call in).
I think 400 EUR the refund fee for a business fare? Change fees for Business Smart are 360 EUR, for Plus Smart 240 EUR for changes, 300 EUR for refund. Free for Pro fares.
I think OP is referring to the current fare difference between Go Smart and Go Pro.