Originally Posted by
usuario
In case it wasn’t clear, I know their expiration policy very well since I started flying more frequently and have no problem with that.
My complaint is about their sudden unannounced policy change of reactivation time limit, which had been on aa.com for years and I’m equally familiar with. Unfortunately being familiar with program information is insufficient when program can change overnight without notice.
I slept on re-engagement challenge because my wife was not travelling, we had plan to make switch in summer for upcoming travels.I was late by 5 days since miles expired 18 months ago. Worst, my credit card post some miles but they are showing up on AA side. Had it been mile expiration would have been pushed back by another 3 moths. Giving me till august before new policy permanently removes miles. They did offer me cash option $1250 but I think it is a lot to pay for 180K miles so rejected it.