Originally Posted by
fassy
Doesn't help the OP but SK has 24/7 phone service for their Elites (EBG/EBD) with a very nice working priority system. Never waited more than perhaps 30 seconds after entering my EBD number. Even during the strike action or a mass irops due to bad weather.
Really? The number to dial for EBD and EBG is exactly the same, and I spent so long on hold during the strike that I gave up. I always seem to have a long enough wait that it gets annoying. Is it a different number/service in the different countries?