Originally Posted by
cbn42
Is CBP moving to install the automated passport kiosks in more airports or for more travellers? Do you think that we will eventually get to a system where primary screening for citizens/residents is done mostly by a machine (as in Australia) or is this more of a gimmick?
Yes and no. Future kiosks will have facial recognition. I really don't know why we have a line for US citizens. Once we get a system that verifies their identity, we will generally have no reason to inspect them for immigration purposes. All we really do now is just verify the passport matches the person in front of us. The U.S. citizen line is the easiest job we have on the line, but my God is it boring. It's pointless. Bring on the kiosks, but get rid of the crap we have now.