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Thread: Refused transport because of 8.5lb dog... why?
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Old Jun 11, 2019 | 8:45 pm
  #119  
RangerNS
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Originally Posted by Blondie85


I was told not to bother with the CTA as they tend to side with airlines? Thoughts?

There are lots of PAX with irrelevant complaints which can be summarized as "I don't know how to adult and the airline is at fault". So perhaps statistically, CTA "sides with the airlines".

On the merits, which I think you have, I don't have any reason to believe they are biased.
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