FlyerTalk Forums - View Single Post - Refused transport because of 8.5lb dog... why?
Old Jun 11, 2019 | 7:12 pm
  #118  
Blondie85
 
Join Date: Aug 2015
Location: YYZ
Posts: 57
Originally Posted by dav662
Yes the security would attend if requested by the airline or the airport. It does not mean the passengers have done anything wrong. I know the CTA does takes passenger problems seriously and would raise this with the airline if requested by the passenger. Now they could deny the dog boarding if they feel it is too big but that does not mean they can deny the passengers boarding based on the dog.
I was told not to bother with the CTA as they tend to side with airlines? Thoughts?

Blondie85 is offline