Hi guys, I'd like to ask what you think WS would do in a similar situation that AC did for me recently with a Basic fare ticket.
I was supposed to fly HKG-YVR (CX) -YYZ (AC) and connect to a separate YYZ-YQM Basic fare ticket on AC. It was a risk, I know! Unfortunately, we were delayed out of HKG and I missed my connection to YYZ, so CX rebooked me on AC leaving the next morning. I went to the AC customer service counter and told them my situation, including that I would have booked everything on one ticket, but neither the AC nor CX websites would let me book this particular routing on one ticket. They were willing to rebook my YYZ-YQM flight to a later one I could catch, telling me that normally they wouldn't do that but because my incoming delayed flight was on AC, they would help me out this time, for which I was very grateful.
I'd like to fly like this routing again, and sometimes CX uses WS for it's YVR-YYZ connection. I'm wondering if the same thing happened and my incoming WS flight was delayed and I had a separate connecting Basic fare WS ticket, would they help me out or tell me tough luck...?