FlyerTalk Forums - View Single Post - lost luggage and disability delays
Thread: lost luggage and disability delays
View Single Post
Old Jun 11, 2019 | 10:38 am
  #4  
ajeleonard
All eyes on you!
15 Years on Site
 
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,649
Disability assistance at Heathrow is outsourced to a company call Omniserve. You should definitely let Heathrow know about your experience so they can follow up with Omniserve. This falls far short of what they are aiming for
ajeleonard is offline  
Reply