Originally Posted by
Often1
AC staff and security will have fully documented the incident. Thus, the exact details of who said and did what and when wil matter a great deal.
Airport security staff report summary was posted by the OP - seems like security had no issues and said they were polite. Security was just following AC staff instructions.
(I have a copy of the security report and just to confirm our behaviour is described as “pleasant and appreciative”). I am still waiting for internal reports from Air Canada (referred to “pipida” I believe).