Global Entry customer service number [unable to update passport information - solved]
I searched the FT forums and couldn't find an answer. I'm trying to renew my Global Entry on-line, but get stuck at the passport section. I have deleted it and added it again about 10 times, but it won't let me continue past that point. I have sent an email, as instructed on the site, more than two weeks ago. No big surprise, but no reply. I have spent too much time searching for a phone number that works. One suggestion was to call the CPB office at the local airport (PHL for me), but it just goes to voicemail. Does anyone have any suggestions on what to do or an actual phone number that works?