Originally Posted by
tmiw
Initially I was thinking training issue as tap should be possible just by entering the amount first, but maybe they're trying to trigger MSD fallback? (Though since the standalone FD terminals have supported EMV contactless forever, I wouldn't think that'd be necessary. Plus, Citi Costco cards don't support MSD AFAIK.)
I figured it was training too. They're trained to insert the card to activate the terminal, rather than pressing Sale or similar. Similar to the early days of EMV in the US where people thought you had to swipe first, then insert when prompted.