FlyerTalk Forums - View Single Post - Canadian Marriott Bonvoy American Express Card (General Discussion)
Thread: Canadian Marriott Bonvoy American Express Card (General Discussion)
View Single Post
Old Jun 10, 2019, 1:59 pm
  #56  
Flying for Fun
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by BenSenise
i assume then that one must call in for that. the website choices specifically state that the replacement card will have a new number.
Even for damaged cards? I would give them a call and just tell that that the magnetic strip doesn't work. I had the SPG card but cancelled it and haven't applied for the Bonvoy Card as yet. Maybe it is specific to Amex. If so, that is a huge PITA.

I have received a replacement card before (not SPG/Bonvoy) and inadvertently cut it up instead of the old one, requested another card and it arrived in the usual processing time. Same account & Pin, one digit higher on the card count.

James
Flying for Fun is offline  
Reply