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Thread: AA schedule changes - flight change / cancellation / refund policy (consolidated)
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Old Jun 10, 2019 | 9:05 am
  #665  
Colin
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Join Date: Feb 2000
Posts: 6,831
i've had the guys at prefunds.aa.com process a full refund on a non-refundable fare after the most inconsequential of schedule changes.
i think they have a daily race amongst themselves of which employee can return the most money to customers.
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