Originally Posted by
mahasamatman
- Yes.
- No. Not all suites are available for upgrades.
- Technically correct, but not in practice. A single room/suite must be available for the duration of the stay, so longer stays have a much lower likelihood of success due to room allocations.
Property has 2 types of rooms queen suits and duplex penthouses.
The operations manager coming out and saying that if we were only staying a few nights the upgrade would be given tells me that upgrades are given to elites
and yes the duplex penthouses are available for the duration of our stay.
I believe it is a local decision to try to sell the more expensive rooms rather than give upgrades if you are staying more than "X" number of nights