Originally Posted by
Often1
I hate anything which delays the check-in process. I just want to get to my room. I am not sure where marketers got the idea that people want to spend more rather than less time at check-in and why anyone would think that while you are engaged in playing board games, the people behind you have to wait longer.
But if it came to fussing about a room type change, a possible upgrade, confirm breakfast benefits etc I bet you would willingly delay the folks behind you just wanting to check in rather than “just get to the room”.
Do you object when the agent searches and hands you a letter from the manager? Offers water and snacks?
At Hilton many properties have Digital Key so that the customer can have zero human interaction. That might be a good alternative.
I wish free car parking was offered via dice in Hawaii!