Some manager at Holiday Inn Express London ExCeL has had a bright idea to make the check-in process more engaging.

As I sign the document, the receptionist places a die on the desk and asks "would you like to roll the dice?"

"What for?", I, curious by nature, inquire. She points at a chart, which explains that Rewards Club members can earn extra rewards by rolling the die. Rolling a 6 gets you 500 extra points, rolling a 5 gets you 250pts, etc.

I thought what the hell, gave it a roll, and it came out as a 4. Which won me free parking. For a car I don't have.

"Would you like to roll again?" she said, clearly flatly bored of this scheme to "mandatory team building exercise" levels of disinterest. I rolled again, it came out as another 4. I rolled again, it came out as a 1. I check the chart, and next to 1, they've written "Unfortunately, you have not won a prize on this occasion "

"Or you can just choose which prize you want", she then said. "Yeah I'll take the 500 points, then."

This whole thing was so unnecessary and made the check-in experience cringey. Especially since the staff member was not interested in it in the slightest, and I could just taste the "my boss made it clear we have to do this" in the air.

Anyone else been subjected to something like this?