FlyerTalk Forums - View Single Post - CX cost cut extends to FRA checkin service- very poor experience
Old Jun 9, 2019 | 2:07 am
  #8  
silverforumsurf
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Originally Posted by ernestnywang
I don't know how OP's PNR looks like. CX has a much more lenient through check policy in the sense that CX will through check whenever technically possible, across PNR or tickets. However, I only wanted to clarify what oneworld's minimum policy is like, i. e., through check is possible for separate tickets within a PNR.
Yes but the OP has a valid argument that CX checkin is not following current CX policy. I’m not sure in this case it’s that important what other OW airlines do, as it’s still a training and service failure to not follow CX policy at the CX check-in desk.

SQ policy also differs from the *A minimum required. Alliance service minimums are just that.
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