Originally Posted by
cfischer
If on UA metal they can keep the UG intact. Takes a bit of finagling, but I have gotten it done before. Make sure the agent understands that before making any changes. The problems arise when you have upgraded segments on airline partners ... those don't survive ticket re-issues.
Just want to confirm to everyone that United’s fare “downgrade policy” is still very much intact. Just succeeded ingetting a fare difference issued to me via ETC (minus $50.00 service charge) in the amount of $118 on my future reservation from Seattle to Beijing.
The key take home point:
1. Fare difference must be >$50
2. Must be purchased within 30 days and via United.com only
3. Must be on exactly the same flights/itinerary
4. Premier Service Desk may not be able to see all the website fare offered on United.com; if that’s the case, ask to be transferred to the Web Help Desk.
5. $50 charge per ticket, not per reservation