Originally Posted by
BearX220
General thought: you place a lot of stock in the A220 as a distinctive customer-attracting game changer. In truth VERY few customers pay any attention to aircraft type. They are influenced by price and schedule, then brand reputation / past experience, then -- much more weakly nowadays -- frequent flyer / loyalty factors. Aircraft type is typically a non-factor. I may hate the CRJ-200, but if it's flying the right route at the right time at the right price, I still book it.
Actually, I can see a bunch of people avoiding the 737MAX even after it's allowed to return to service. Boeing hasn't really handled the bad PR around that type well.