FlyerTalk Forums - View Single Post - F meals not catered on 1000 mile flight
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Old Jun 7, 2019 | 6:18 pm
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Originally Posted by GNRMatt
I think some people really need to stop trying to be a lawyer for AA on the forums and look at this through basic common sense. When an company promises something (in this case a meal) and does not deliver it, there needs to be some type of compensation (the amount/format can vary based on the consumer and what was missed by the company).
I like that. "Some people." You mean me? Very clever.

The point I'm trying to make here is that there's a difference between what AA (or any airline) is required to provide and what it may choose to provide in the interest of customer relations.
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