Originally Posted by
RangerNS
First, people have the same name, so 3 events joined by unreliable data in 18 months isn't quite a pattern. Only international tickets would (at the airport) need linking to some unique identifier.
Second, AC isn't spending money or resources. "going after her", they are leaving the problem up to her to deal with. They just have stopped doing business with her.
The only real problem I see is if anyone else named "Ann Qian" wants to take a domestic AC flight.
I am sure that Ann Qian collects Aeroplan points. I would be surprised that she did not! It's not difficult to see which Aeroplan account those flights were credited.
Last edited by Clipper801; Jun 5, 2019 at 2:49 pm