FlyerTalk Forums - View Single Post - United Polaris - Business Class seats -- hard product comments
Old Jun 4, 2019, 9:33 pm
  #16  
bocastephen
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Originally Posted by fezzington
Same set of announcements.

You can't force a single "voice personality" across an airline -- the diction and cadence of speech are not the same for the two FAs sitting beside one another on a jumpseat.
Actually Delta was able to do this with most of their more senior cabin crew using a very measured, crisp and clear diction vs the mumbling, rushing or mispronounced style of younger crew at AA and UA and LCCs. I personally believe the airline should set a communication standard with diction training being a mandatory part of the onboarding process so everyone follows a similar style and pace.
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