FlyerTalk Forums - View Single Post - United Polaris - Business Class seats -- hard product comments
Old Jun 4, 2019, 9:55 am
  #9  
fezzington
 
Join Date: Feb 2016
Programs: Hyatt Globalist | Jumpseat Platinum
Posts: 546
Originally Posted by FlytheTail
The flight attendants must have been 40+ year veterans, yet the purser struggled to read the standard announcements after departure and before landing. How is that possible?
Announcements were changed very recently. The new announcements do not flow well when speaking, no matter how many times I've read through them.

Originally Posted by Kacee
Mixed crews in action.
Nothing to do with mixed crews.

Announcements changed with little input from FAs, and plenty of input from other workgroups. Then they were pushed to FA Link devices and a bulletin went out to ensure that everyone uses the new announcements, so FAs have been reading them verbatim from the manual, even if they do not fit (just like this case). A second bulletin went out very recently to use the new announcements "as appropriate"
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