Originally Posted by hillrider
Next: emailing customer service for the WRITTEN terms & conditions of the Signature card. Let's see...
Here's the reply: "To better assist you, we need to speak with you directly. Please contact us at 1-800-950-5114. We are available 24 hours a day, 7 days a week. Outside the U.S., call collect at 605-335-2222."
So are they going to READ the terms and conditions over the phone? Oh, BTW, that's the same number answered by the joker described in my previous post.
Citi is making an @ss of its customer service.