Originally Posted by idainc
The point in emailing is to probe the attitude of the hotels going forward and the adjust bookings as necessary. It is not inconceivable that a hotel would at least indicate they will make an effort to keep a Diamond happy. But as we have seen they do not care to. Also to see whether they are choosing to hide behind the policy.
This serves as a public documentation and publicity for a downgraded program.
I assume now you know and understand the attitude of this particular hotel and you will not be staying there.
RBAA, sending an e-mail informming the hotel of a special request seems fine. But sending an e-mail asking for an upgrade to the Club level, in light of the stated policy change for international locations, borders on absurd.
But I don;t want to debate this with you. Keep e-mailing and good luck getting those suite and club level upgrades.
